Without the High Cost
High Quality Triage
Stop choosing between quality care and budget constraints. NorthStar’s specialized triage service delivers expert hospice nurses 24/7 at a fraction of the cost of maintaining your own team.
Trusted by Hospice Organizations
Join the growing network of hospice organizations trusted by NorthStar Solutions Group
“The NorthStar triage team is like gold, and they have really turned our world around. We love having you all be a part of our team….We didn’t realize what we were missing when we used our previous on-call company. Now that we have Northstar, we are seeing so many other helpful measures being implemented. It is gold!”
— Brandon Hoopes, Administrator at Keystone Hospice
What Keeps Hospice Leaders Up at Night
The challenges of maintaining quality triage coverage
Staffing Gaps
Unreliable coverage leads to missed calls and patient dissatisfaction
Excessive Overtime
In-house teams burning out from 24/7 on-call responsibilities
Quality Inconsistencies
Variable triage quality affecting patient outcomes and satisfaction
Patient Complaints
After-hours call handling issues impacting reputation and surveys
The NorthStar Solution
Our hospice-specialized triage nurses become an extension of your team, following your protocols and delivering consistent, compassionate care.
- Hospice-trained RNs with specialized end-of-life care experience
- 24/7/365 coverage with no gaps or staff shortages
- Custom protocols aligned with your organization’s standards
- Monthly performance reviews with detailed call analytics
How it Works
We learn your protocols and integrate with your systems
Our hospice-trained RNs handle your after-hours calls
You receive detailed reports and monthly performance reviews
Your team focuses on day-to-day patient care
Ready to Improve Triage Quality While Reducing Costs?
Schedule a consultation to learn how NorthStar can transform your triage operations