Without the High Cost
High Quality Triage
Stop choosing between quality care and budget constraints. NorthStar’s specialized triage service delivers expert hospice nurses 24/7 at a fraction of the cost of maintaining your own team.
What Keeps Hospice Leaders Up at Night
The challenges of maintaining quality triage coverage
Staffing Gaps
Unreliable coverage leads to missed calls and patient dissatisfaction
Excessive Overtime
In-house teams burning out from 24/7 on-call responsibilities
Quality Inconsistencies
Variable triage quality affecting patient outcomes and satisfaction
Patient Complaints
After-hours call handling issues impacting reputation and surveys
The NorthStar Solution
Our hospice-specialized triage nurses become an extension of your team, following your protocols and delivering consistent, compassionate care.
- Hospice-trained RNs with specialized end-of-life care experience
- 24/7/365 coverage with no gaps or staff shortages
- Custom protocols aligned with your organization’s standards
- Monthly performance reviews with detailed call analytics
How it Works
We learn your protocols and integrate with your systems
Our hospice-trained RNs handle your after-hours calls
You receive detailed reports and monthly performance reviews
Your team focuses on day-to-day patient care
Ready to Improve Triage Quality While Reducing Costs?
Schedule a consultation to learn how NorthStar can transform your triage operations