With roots in the not-for-profit space, NorthStar Technology understands the necessity of being good stewards of resources. As a leader and innovator in analytics, custom applications, technical services, and lean operations, we can help hospice and home care organizations maximize operational efficiencies without having to do all the heavy-lifting.
Collaborating with NorthStar Technology provides access to expertise and resources to improve productivity.
- A 24/7 Service Desk staffed exclusively by hospice-trained IT professionals
- The latest in remote monitoring and support technologies, with a first call resolution of >80% to staff regardless of physical location (office, field, home)
- A highly virtualized infrastructure to deliver systems that are both high-performing and highly-resilient
- In-house software developers who create custom apps (web and mobile) to drive efficiency across the agency
- Business analytics through multi-source data mining, data warehousing, data modeling and data visualization tools.
- Lean Six Sigma methodology in order to assist in identifying process waste while improving the value stream